Privacy Policy

Effective Date: 01/01/2024

Tech Ease Solutions ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website.

1. Information We Collect

A. Contact Form Information

When you use the contact form on our website, we collect the following personal information:

  • Name
  • Email Address
  • Phone Number (if provided)
  • Message Content

This information is collected only when you voluntarily provide it by submitting the contact form.

B. Analytics Data

We use Google Analytics to collect information about your visit to our website. This may include:

  • Your IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Referral source (how you arrived at our website)

Google Analytics uses cookies to collect this data. These cookies help us understand how visitors interact with our site and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • Contact Form Submissions: To respond to your inquiries or messages.
  • Analytics Data: To analyze website traffic and improve user experience.

We do not use your contact form information for marketing purposes or share it with third parties.

3. Cookies and Tracking Technologies

A. Types of Cookies Used

Our website uses the following types of cookies:

  • Google Analytics Cookies: These cookies collect anonymized usage data to track website performance and user behavior.

B. Managing Cookies

You can manage or disable cookies through your browser settings. For more information, visit Google’s Privacy Policy and Google Analytics Opt-Out.

4. How We Protect Your Information

We take reasonable measures to protect your information, including:

  • Storing contact form data securely in our email inbox.
  • Using encryption and secure configurations for our website and Google Analytics.

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

  • Contact Form Submissions: Retained as long as necessary to address your inquiry or as required by law.
  • Analytics Data: Retained as per Google Analytics’ default retention policies unless you opt out.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • The right to access, update, or delete the personal information we hold about you.
  • The right to withdraw your consent for us to process your data.
  • The right to opt out of analytics tracking by using tools like Google Analytics Opt-Out.

To exercise these rights, please contact us at contact@techeasesolutions.co.uk

7. Third-Party Services

We use third-party services, including Google Analytics, to process and analyze website traffic data. These services may collect and store data in accordance with their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: